Description

By (author) Dale, Gemma

Short /annotation:
Gain essential HR skills to kickstart your career with this practical book to navigating all aspects of employee relations.

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Employee relations can be one of the trickiest parts of HR to get right, but mastering it early will set you up for career success.
Employee Relations Explained by
Gemma Dale is your hands-on guide to understanding the principles, processes and people skills behind effective workplace relationships. You”ll learn how to handle issues fairly, foster trust between employees and managers and apply evidence-based approaches to everyday challenges.Written with early-career HR professionals in mind, it offers real-world examples, practical tools and the confidence to navigate even the most sensitive situations. With
Employee Relations Explained, you”ll be ready to manage challenges with clarity, fairness and professionalism. The HR Skills Guide series of books: Discover the key HR functions, elevate your knowledge and prepare yourself for the people profession with the
HR Skills Guide series. Written by experts for new and aspiring HR professionals, this collection of accessible guides are packed with practical, reliable advice on key topics such as talent acquisition, employee relations, people analytics and EDI to give you the essential skills needed to kickstart your career in HR.

Table of contents:

- Chapter – 00: Introduction;
- Chapter – 01: Introducing employee relations;
- Chapter – 02: Collective employee relations;
- Chapter – 03: Conflict at work;
- Chapter – 04: Managing employee performance;
- Chapter – 05: Managing employee conduct and behaviour;
- Chapter – 06: Managing absence and attendance;
- Chapter – 07: Managing difficult issues;
- Chapter – 08: Achieving good employee relations;
- Chapter – 09: Conclusion;

Review quote:
“A great resource for anyone starting out in HR. It is grounded in everyday HR practice. There is plenty of theory, but this is accompanied by guidance that can be immediately put into action. I wish I”d had a book like this when I was starting out in HR.”

Review quote:
“This is a clear and easy-to-read guide on an area that many people professionals – especially early in their careers – find particularly challenging to deal with. It emphasizes practical approaches while ensuring that professional standards and contemporary good practice are maintained.”

Biographical note:

Gemma Dale is a senior lecturer in the Business School at Liverpool John Moores University, teaching management, HR and personal development skills to first second and third year undergraduates. She is an experienced HR professional, as Chartered Fellow of the CIPD and Fellow of the HEA , with over twenty years of experience working in a range of HR roles across multiple sectors. Gemma Dale is the author of
How to Work Remotely and
Flexible Working, also published by Kogan Page.

Feature:
Provides a complete overview of employee relations, for both the individual and the collective organization, with a focus on how to be an effective HR practitioner

Feature:
Covers areas from absence and performance management to handling issues and employee complaints

Feature:
Part of the HR Skills Guide series containing practical, reliable advice on the key HR functions for early career professionals navigating the world of HR

Feature:
Features key definitions, real-world examples, practical exercises, advice on further reading and scenario planning to enable you to handle a wide range of issues within this crucial HR area